SWBC | Success Stories

Customer Success Stories

CASESTUDIES

We help financial institutions, businesses, and consumers achieve some of their most critical financial and organizational goals. Learn how by reading (or watching!) our customer success stories.
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Increased Efficiencies
Alamo Trust
A PEO Success Story
Learn how SWBC PEO assists Alamo Trust with human resources support, payroll, and employee benefits.
Reduced Costs
Tobin Center
A PEO Success Story
Learn how SWBC PEO assists The Tobin Center with human resources support, payroll, workers’ compensation insurance, and employee benefits.
Reduced Costs
Coley
A PEO Success Story
Learn how SWBC PEO helps Coley save over 15% in fringe benefits costs.
Reduced Call Volume
Financial Center First Credit Union
A Payments Success Story
Learn how Financial Center First Credit Union increased total funded amount of loan payments processed online by 57%.
Leveraged Technology
Financial Center First Credit Union
A Total Solution Success Story
Learn how FCFCU leverages the SWBC Total Solution to serve their members and community.
Reduced Repossessions
Partners Federal Credit Union
An Outsourced Collections Success Story
Learn how Partners FCU reduced their volume of repossessions by 50% by partnering with SWBC.
Increased MMP Sales
LOCO Credit Union
A MMP Success Story
Learn how SWBC helped LOCO Credit Union build a more effective sales culture around MMP products.
Increased GAP Sales
Heritage Federal Credit Union
A GAP with PowerBuy® Success Story
Upgrading to GAP with PowerBuy allowed Heritage FCU to increase penetration 15% year over year.
Decreased Delinquency
FAIRWINDS Credit Union
An Outsourced Collections Success Story
FAIRWINDS CU decreased their delinquency rates by 75% after outsourcing collections to SWBC.
Increased Payment Volume
USAlliance
A Payments Success Story
Learn how SWBC Payments helped USAlliance increase payment volume by 43% over 3 years.
Streamlined Onboarding
Salata
A PEO Success Story
Learn how Salata developed an efficient payroll system by partnering with SWBC PEO.
Provided Great Benefits
LiftFund
An Employee Benefits Success Story
Learn how SWBC helped Liftfund through a 400% workload increase during the pandemic.
Supported Employees
Magnolia Pancake Haus
A PEO Success Story
Learn how SWBC PEO helped Magnolia Pancake Haus & their employees through the global pandemic.
Protected Their Business
Reyes Automotive
A Commercial Insurance Success Story
Learn how SWBC made sure Reyes Automotive had proper coverage when they began producing PPE during the pandemic.
Decreased Delinquency
California Credit Union
An Outsourced Collections Success Story
SWBC helped California CU reduce their delinquency rates by 35% in one year.
Protected Their Business
Southside Flying Pizza Company
A Commercial Insurance Success Story
SWBC put industry expertise to work to find insurance solutions for our restaurant client.

“When it comes to GAP, most credit unions seem to think, ‘if it isn’t broke, don’t fix it,’ but we found by upgrading to GAP with PowerBuy, we were truly looking out for all of our members’ best interests. Since all members’ vehicles depreciate over time, the benefit to the member is actually increasing over time. The PowerBuy benefit helps us protect more members—including the borrowers who put money down when they purchase their vehicle.”

–John Phipps, Chief Lending Officer, Heritage Federal Credit Union.

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