Our team has fine-tuned the payment protection program offerings and provides a turnkey program implementation approach. Unlike other firms where it’s a set-and-forget methodology, SWBC provides robust training for your loan representatives, giving your staff the information and tools needed to make the program successful within your retail locations. We can provide in-person or web-based training to meet the needs of your institution and staff.
Our seasoned staff brings along valuable experience which helps to streamline the administrative services of the program. Working with SWBC for your payment protection program means you receive access to a web-based quoting and processing system to easily and quickly pull quotes and monthly reporting.
As an additional benefit, any borrower who elects any SWBC-backed payment protection program gains access to funeral planning and assistance service via Everest Funeral Concierge.
Funeral Concierge helps borrowers in pre-planning, impending need or immediate need stages. The concierge is an unbiased resource to help people during a difficult time period. They can act as a liaison between the family and a funeral home, helping to negotiate costs and ensuring the family's wishes are carried out. It’s an invaluable service when your borrowers need it, and it’s nice to know it’s there when they don’t.