Disclosures

Disclosures

Here at SWBC, we believe in transparency and are committed to providing our customers, partners, and stakeholders with all relevant and required disclosures to ensure they are well-informed. In this section, you will find disclosures related to our products and services, regulatory compliance, and other important information. For easier navigation, use the text anchors below. 

SWBC Mortgage Corporation

Mortgage Licenses and Disclosures

Corporate Headquarters: 9311 San Pedro Avenue, Suite 100 San Antonio, TX 78216 210.826-6999 | 800.460.6990 NMLS #9741 Equal Housing Opportunity

SWBC Mortgage Corporation provides mortgage lending services in the following states:

  • Alabama: Consumer Credit License #20775
  • Alaska: Mortgage Broker/Lender License AK9741
  • Arkansas: Arkansas Combination Mortgage Banker, Broker Servicer License Number 101035
  • California: Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act (CRMLA); Residential Mortgage Lending License #4130449
  • Colorado: Mortgage Company Registration #9741
  • District of Columbia: District of Columbia Mortgage Dual Authority License MLB9741
  • Delaware: Mortgage Lender License #11254; Licensed by the Commissioner; License #11254 expiration date 12/31/2017
  • Florida: Mortgage Lender Servicer License number MLD 628
  • Georgia: Mortgage Lender License 15058, Georgia Residential Mortgage Licensee
  • Idaho: Mortgage Broker/Lender License #MBL-8178
  • Illinois: Residential Mortgage License MB.6760858; Illinois Residential Mortgage Licensee. Address and phone number of the Office of Commissioner: 100 West Randolph St. 9th floor, JR Thompson Center, Chicago, IL 60601. Attn: IDFPR-Mortgage Banking Examinations. 312-793-3000
  • Indiana: First Lien Mortgage Lending License 10985, Subordinate Lien Mortgage Lending License 17112
  • Iowa: Mortgage Banker License 2014-0021
  • Kansas: Kansas Licensed Mortgage Company; Mortgage Company License #MC.0025058
  • Kentucky: Mortgage Company License #MC21796
  • Louisiana: Residential Mortgage Lending License #2735
  • Maryland: Mortgage Lender License #8047
  • Michigan: Michigan 1st Mortgage Broker/Lender/Servicer Registrant FR0017728; Michigan 2nd Mortgage Broker/Lender/Servicer Registrant SR0017729
  • Mississippi: Mortgage Lender License 9741 Montana Mortgage Broker/Lender/Servicer license #9741
  • Nebraska: Mortgage Banker License NE9741
  • Nevada: Mortgage Broker License 4452
  • New Mexico: Mortgage Loan Company License #01026
  • North Carolina: Mortgage Lender License #L-147482
  • Oklahoma: Mortgage Lender license MLO02560 Oregon Mortgage Lending License ML-5247
  • Oregon: Mortgage Lending License ML-5247
  • Pennsylvania: Mortgage Lender License #56313
  • Tennessee: Mortgage Lender License 109242
  • Texas: Mortgage Banker Registration NMLS #9741; TX OCCC Regulated Loan License #9041
  • Utah: DRE Mortgage Entity License #6832265 DFI Residential First Mortgage Notification #9741
  • Virginia: Lender/Broker License MC-5516, licensed by the Virginia State Corporate Commission; NMLS#9741 (www.nmlsconsumeraccess.com)
  • West Virginia: Broker License MB-31643, Lender License ML-31464
  • Washington: Consumer Loan Company License #CL-9741
  • Wisconsin: Mortgage Banker LIcense 9741BA; Mortgage Broker License 9741BR

SWBC Mortgage Corporation is licensed by the Texas Department of Savings and Mortgage Lending. SWBC Mortgage Corporation is licensed under the laws of the state of Texas and by state law is subject to regulatory oversight by the Department of Savings and Mortgage Lending.

“CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”

Loans are subject to credit and property approval. Other guidelines may apply. Rates are subject to change daily.

NMLS Consumer Access

Click here to visit the NMLS Consumer Access Site

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Retirement Plan Services

Advisory services are offered by SWBC Investment Advisory Services, LLC, d/b/a SWBC Retirement Plan Services, a registered investment adviser with the Securities and Exchange Commission. Such registration in no way implies that the Securities and Exchange Commission approves or endorses SWBC Retirement Plan Services, its services, or any of its marketing materials.

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SWBC Social Media Community Guidelines

SWBC participates in many online communities, including, but not limited to, Facebook, Twitter, LinkedIn, and YouTube (referred to as the “SWBC Sites”). We want these to be places where people can share, discuss, and discover information and ideas. In keeping with the spirit of these communities, these Social Media Community Guidelines (“Guidelines”) are intended to ensure the SWBC Sites remain a place everyone can enjoy.

By using SWBC Sites, you are agreeing to the Guidelines. SWBC reserves the right to change the Guidelines at any time in its sole discretion. The most current guidelines will be available to you online..

Public Comments:

We do not verify information posted by participants on SWBC Sites. The images, videos, comments, opinions, and statements posted on SWBC Sites do not reflect the views, policies, procedures, or practices of SWBC unless they are posted by an authorized SWBC representative. All participants are individually responsible for the information posted.

Removal of Posts:

Our goal is to provide an open, engaging forum for everyone involved. For that reason, we reserve the right to delete or hide posts for any reason, and if an individual’s disruptive behavior persists, to block that user from participating on SWBC Sites. Please note, we cannot accept posts from individuals under the age of 13.

We reserve the right to remove posts that, in the sole judgment of SWBC, are or include:

  • Spam, trolling, and/or comments that are repetitive or otherwise irrelevant to the conversation.
  • Comments focused on selling a product or service; comments posted to drive traffic to a particular website for personal, political, or monetary gain; or comments intended to advocate for competing companies.
  • Off-topic comments not related to the subject of the conversation.
  • Personal attacks or comments using profanity or language that is violent, disruptive, harassing, false, misleading, defamatory, abusive, racist, obscene or abusive, or suggestions of illegal activity
  • Private or confidential information such as account details or other personal information.
  • Comments concerning threatened or actual litigation or disputes between you and any other person or entity.
  • Posts that do not abide by copyright, trademark, financial reporting, or other laws or regulations. This includes images that may be used as avatars or other images protected by copyright or trademark laws.
  • Unsafe links that contain viruses or malicious software.

SWBC Employees:

SWBC employees are subject to all SWBC Corporate Policies, guidelines, procedures, and practices.

Public Links:

  • An SWBC Site may offer links to content from other websites, applications, or services. SWBC offers these links as a convenience to you.
  • SWBC makes no representation regarding the content, validity, or accuracy of any non-SWBC website that you may access through an SWBC Site.
  • SWBC does not monitor and is not responsible for the content found on non-SWBC websites that are linked from any SWBC Site.
  • Inclusion of links on any SWBC Site does not imply endorsement, recommendation, or sponsorship for any linked website or the services, products, or advice described on the site.

Protect Your Personal Information:

Remember that SWBC Sites are public forums and not private communications. You have no expectation of privacy as to any information you place on SWBC Sites. Please do not post personal information, such as your address, your phone number, or your email address. Please do not post any policy numbers, account numbers, or claim numbers.

You Are Responsible for Your Actions:

  • Information posted on an SWBC Site is in the public domain. If you post information on an SWBC Site, you do so at your own risk. You are solely responsible for the content that you post. By posting content on an SWBC Site, you warrant that you have permission to post the content on the SWBC Site.
  • If another party makes a claim against SWBC that is related to the comments you submit, to your actions, or to your use of SWBC Sites, you agree to indemnify and hold SWBC, and its subsidiaries, affiliates, officers, agents, employees, partners, and licensors harmless from those claims or demands, which may include reasonable attorneys’ fees.

Be Honest, Be Yourself:

  • The community is intended to be used for the helpful exchange of information between members. False, inaccurate, or otherwise misleading information is not helpful. Please be sincere in your community participation by only contributing content you know is accurate and not misrepresenting your identity or your business qualifications.
  • Do not register as or on behalf of anyone else; impersonate anyone else; seek to take on a false identity; or misrepresent yourself, your identity, or your age.

Be Courteous:

The purpose of our communities is to share and inform. By sharing what you know, you can make a positive contribution to our communities. Differences of opinion are welcome; do not post anything that is obscene or that harasses, abuses, bullies, or threatens others or that is intended to harass, abuse, bully, or threaten others. Personal attacks on other participants are not permitted. Please be kind and respectful of others in your comments and posts. Vulgarity, profanity, offensive material, inflammatory statements, and obscenity are prohibited.

Use of Content Posted on SWBC Sites:

  • SWBC may reproduce your comments for business purposes. When you comment on an SWBC Site, you are allowing SWBC, and its licensees and affiliates, to have a permanent right to use your comments for SWBC business purposes. This could include using, distributing, republishing, reproducing, changing, or displaying the comments on this site or in any other form or forum.
  • By providing information or materials to a Site, you grant to SWBC an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, and transmit such information and materials for any purpose, including without limitation, disclosing any such information and materials as necessary to satisfy any law, regulation, or governmental request. By posting content to a Site, you are granting to SWBC an irrevocable, perpetual, royalty-free, license to publish, display, distribute, or otherwise use the content for any purpose, in any manner and in any media, and without consideration paid to you.

Not Endorsing Products or Services:

From time to time, we may share items or talk about products or services we think are interesting. This does not mean we are agreeing or supporting a point of view or endorsing a product or service, and we do not guarantee the accuracy of content not posted by us.

Third-Party Disclaimer:

  • The terms, conditions, and policies that belong to specific social networks, such as Twitter, Facebook or LinkedIn, also apply to any SWBC Sites housed on those networks. It is important that you follow these terms and conditions, as well as ours. To abide by the rules of the provider of the social media platform, it is your responsibility to know all of the provider’s rules. While SWBC has profiles on a number of social networks, this does not mean that we are endorsing their products or services.
  • If you can’t access the social network at all, it is up to the individual social network to fix this, and it isn’t something that we can resolve. If you are not able to use or access SWBC Sites, or websites linked to them, while we will do our best to fix any problems, we are not responsible for any problems this causes.
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