Payment Processing

With a strong payment acceptance program across multiple channels, your contact center will enjoy reduced call volumes, less payment-related inquiries, and give your team the opportunity to focus on other business functions for your financial institution.

As a senior leader at a financial institution, we know you care about serving your members and watching the bottom line. That’s why we’ve designed SWBC Payments in a way that makes it faster and easier for your account holders to do business with you. An enterprise-wide platform, like SWBC Payments, will help streamline account opening and funding, resulting in member growth; make it easier to collect on delinquent accounts, resulting in higher collection rates; and make it easier for your employees to do their jobs, resulting in greater efficiency.

Leading a collection team is all about helping borrowers when they’re behind on a payment, reaching right-party contacts, and collecting funds. SWBC Payments has been at the core of hundreds of collections teams because our program easily integrates with popular core systems and streamlines the payment-acceptance process. Whether your borrower pays in-person, by phone, desktop, tablet, or smartphone, SWBC Payments helps your collections agents…collect!

SWBC takes compliance and security very seriously. Our payments audits go beyond best practices, and our security team maintains multiple levels of protection to keep your data safe. Our compliance and security officers are some of the most seasoned professionals in the business providing their expertise so you can feel peace of mind with a secure payments program.

SWBC Payments and its borrower-facing Bacon Loan Pay application was created from the ground up with the end-user experience in mind. Our payment acceptance and processing platform makes it easier for borrowers and account holders to do business with your financial institution–from end-to-end. SWBC Payments is a simple and easy solution for your borrowers to navigate.

SWBC Payments technical staff administer all of the ongoing management of usability, accessibility, security, and compliance. This leaves your financial institution’s staff to focus on serving your account holders.

Whether or not you have a strong direct or indirect lending program, SWBC Payments and the Bacon Loan Pay to Omnichannel Payments portal is a way to introduce borrowers to your financial institution. With our simple-to-use payments interface, your borrowers enjoy a seamless payments experience. And, with tools like PayPrompt™ that you can add to your payment program, you can send out payment reminders via text for borrowers to complete their payments all from their smartphones.