Submit A Claim

Required documents are marked with an asterisk (*).

Letter of Guarantee or Settlement Letter *

This letter shows the settlement amount the insurance company will pay for the totaled vehicle in exchange for the title.

Insurance Market Valuation Report *

This explains how your insurance company determined your vehicle's value as of the loss date. It typically includes comparable vehicles and condition adjustments.

Insurance Settlement Breakdown or Worksheet *

Details of the calculated settlement amount, including the vehicle value at the date of loss as well as applicable taxes, license, fees, and other adjustments.

Additional documents needed, if applicable

Buyers Order, GAP Waiver, Police/Fire Report, Inception values pulled by your Credit Union, Copy of refundable products/refunds, and Replacement contract.

Coverage Denial Letter

This letter provides the denial confirmation including the denial reason, date of loss, and vehicle information.

Estimate/Appraisal

This is a complete estimate detailing the damage and repair costs, confirming the vehicle has been deemed a total loss by an appraiser or body shop.

Police/Fire Report

A report from the Police or Fire Department documenting the loss, including the date of loss, vehicle information, and relevant details.

Additional Documents Needed (if applicable)

Buyers Order, GAP Waiver, Inception values pulled by your Credit Union, Copy of refundable products/refunds, and Replacement contract.