AutoPilot® Risk Management Platform

With the combination of our account retention services and AutoPilot technology, we offer an effective solution to resolve overdrawn/delinquent accounts and re-engage members. Our account retention module will allow your staff to track progress of all overdrawn accounts and quickly view reports in a customizable dashboard.  

Collection efforts play a crucial role in every institution’s financial health. Whether you need an in-house solution to supplement your existing collections, a fully outsourced collection solution, or something in between, we can customize a plan to help you reach your goals! Designed with collectors in mind, our collections module has a proven track record of reducing collection costs, deficiency balances, and overall delinquency, while increasing productivity, ROI, and collection cure rates. 

Through the AutoPilot portal, your institution can monitor all aspects of your lender-placed program in real-time. Our innovative portal focuses on delivering convenience and efficiency to your staff through easy to use tools. You can review performance of SLA’s, run reports, research loan-level details, and retrieve call recordings and letters, all from our user-friendly platform. 

The asset recovery module was created to streamline your vehicle recovery, reconditioning, remarketing process, and maximize the return on your assets all from one portal. Included in the portal is access to our network of trusted partners, which include repossession agents and auction facilities—allowing your staff to initiate and track repossession requests through one application. The real-time view in your dashboard will provide you with up-to-date information on recovery cases, workflow history, and all account activity.  

Our payment processing module provides your staff and borrowers with a convenient and effective payments solution. Borrowers have the ability to make loan payments via cash, card, or ACH through multiple channels, while giving your staff an organized way to accept those payments. The AutoPilot platform will give your staff transparency across all payment channels through unusual activity monitoring and alerts, as well as full access to borrower and payment details. 

Our CPI program is embedded in the AutoPilot portal and is designed to improve the productivity of your risk management program. Through one single portal, your staff can initiate and track claims, modify borrower information, generate quotes, review letters, and follow all loan details. The CPI module will empower your staff with the tools and data to manage your institutions' risk.